Last Updated: December 2025
Meridian Motors respects the privacy of our clients and website visitors. This policy explains how we collect, use, protect, and handle personal information in connection with our automotive services. Our practices align with Singapore's Personal Data Protection Act (PDPA) and reflect our commitment to data security.
This policy applies to information collected through our website, in-person interactions at our workshop, phone communications, and during service delivery.
When you engage our services or contact us, we collect:
To provide automotive services, we record:
During service delivery, we document:
When you visit our website, we may automatically collect:
We use your information to:
Contact information enables us to:
Aggregated data helps us:
We maintain records to meet:
We process personal data based on:
We retain information according to these principles:
Vehicle service history and related documentation are retained for seven years from last service date. This duration supports:
Contact information from inquiries that don't result in service engagement is retained for two years, then deleted unless you request earlier removal.
Payment information and receipts are retained for seven years in accordance with Singapore tax and accounting requirements.
We implement multiple security layers:
In the unlikely event of a data breach, we will:
Under Singapore's PDPA, you have the following rights:
You may request copies of personal information we hold about you. We provide this information in commonly used electronic format when technically feasible.
You may request correction of inaccurate or incomplete personal information. We update records promptly upon verification of corrected information.
You may withdraw consent for certain data processing activities. Note that withdrawal may affect our ability to provide ongoing services or maintain service history records.
You may object to processing based on legitimate interest. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
To exercise these rights, contact us at [email protected] or +65 6362 8419. We respond to requests within 30 days.
We use limited third-party services that may process your data:
Payment card transactions are processed through secure payment gateways. We do not store complete payment card information on our systems.
Vehicle identification information may be shared with parts suppliers to ensure correct component ordering. These suppliers are contractually bound to protect data confidentiality.
Our website uses analytics tools to understand visitor behavior. These tools collect anonymized usage data. See our Cookie Policy for detailed information.
We do not sell personal information to third parties or use it for marketing purposes without explicit consent.
Our website uses cookies to enhance functionality and analyze usage patterns. For comprehensive information about cookies we use, your choices, and how to manage cookie preferences, please refer to our Cookie Policy.
We primarily operate within Singapore and store data on servers located in Singapore. If international data transfer becomes necessary for service provision, we ensure adequate protection through:
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes are communicated through:
Continued use of our services after policy updates constitutes acceptance of revised terms.
For privacy-related questions, data access requests, or concerns about how your information is handled:
Privacy Inquiries
Email: [email protected]
Phone: +65 6362 8419
Address: 30 Toh Guan Road, #01-05 ODC Districentre, Singapore 608840