Last Updated: December 2025 | Effective Date: December 2025
These Terms and Conditions govern the provision of automotive maintenance and tuning services by Meridian Motors. By engaging our services, scheduling appointments, or using our website, you agree to be bound by these terms.
If you do not agree with any part of these terms, please do not use our services or website.
Services are provided in accordance with documented procedures, manufacturer specifications, and Singapore regulatory requirements. The specific scope of work is defined in service quotes and work orders provided before service commencement.
By authorizing service, you confirm that you have legal authority over the vehicle and consent to the specified work. We require written or verbal authorization before proceeding with any work beyond initial inspection.
If inspection reveals needs beyond initially authorized work, we will contact you for approval before proceeding. Any additional work requires separate authorization and is quoted before execution.
You agree to provide accurate information about your vehicle's condition, history, and any known issues. Withholding relevant information may affect service quality and our ability to identify problems.
You confirm that the vehicle is legally registered, insured, and roadworthy at time of service. You are responsible for removing personal belongings from the vehicle before service.
Vehicles must be collected within 48 hours of service completion notification. Extended storage may incur daily fees after this period.
All prices are quoted in Singapore Dollars (S$) and include applicable taxes unless otherwise stated. Service package prices cover specified items; additional work discovered during service is quoted separately.
Payment is due upon service completion before vehicle release. We accept cash, bank transfer, and major credit cards. Payment plans may be available for larger service packages through partnered financial institutions.
Published service prices are subject to change. The price quoted at time of service authorization remains valid for 30 days. Parts pricing may vary based on supplier availability.
All applicable Singapore taxes, including Goods and Services Tax (GST), are included in quoted prices unless explicitly stated otherwise.
Service appointments may be cancelled or rescheduled with at least 24 hours notice without penalty. Cancellations with less notice may incur an administrative fee if preparation work has commenced.
Refunds are considered in cases where:
The following are not eligible for refund:
Approved refunds are processed within 14 business days to the original payment method. Refund requests must be submitted within 30 days of service completion.
We warrant that work performed meets industry standards. If defects in workmanship appear within 90 days of service, we will re-perform affected work at no charge. This warranty covers labor only; parts are covered by manufacturer warranties.
Parts are covered by manufacturer warranties, which vary by component. We facilitate warranty claims but are not responsible for manufacturer warranty terms or fulfillment.
Services are provided "as is" regarding outcomes. While we follow established procedures, we cannot guarantee:
Our liability for any claim related to services provided is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages including loss of use, lost profits, or alternative transportation costs.
While vehicles are in our care, we implement reasonable security measures. However, we are not liable for theft, damage, or loss of vehicles or contents unless caused by our negligence.
We recommend removing all personal items from vehicles. We are not responsible for loss or damage to personal property left in vehicles.
Service may require test drives to verify proper operation. By authorizing service, you consent to necessary test driving by our technicians.
We encourage clients to first contact us directly to resolve any concerns. Most issues can be addressed through open communication.
If informal resolution fails, parties agree to attempt mediation before pursuing formal legal action. Mediation costs are shared equally unless otherwise agreed.
These terms are governed by the laws of Singapore. Any legal proceedings must be brought in Singapore courts.
If any provision of these terms is found unenforceable, remaining provisions continue in full effect.
We are not liable for delays or failure to perform services due to circumstances beyond our control, including but not limited to:
In such cases, we will make reasonable efforts to minimize delays and notify affected clients promptly.
We reserve the right to modify these terms at any time. Changes take effect immediately upon posting to our website. Your continued use of services after changes constitutes acceptance of modified terms.
Material changes are communicated to active clients via email where possible. The current version of these terms is always available on our website.
These Terms and Conditions, together with any service quotes and work orders, constitute the entire agreement between you and Meridian Motors regarding service provision.
No verbal statements or prior written communications modify these terms unless explicitly agreed in writing by authorized company representatives.
For questions regarding these terms or legal matters:
Legal Inquiries
Email: [email protected]
Phone: +65 6362 8419
Address: 30 Toh Guan Road, #01-05 ODC Districentre, Singapore 608840